At vocec.us, we value your satisfaction with your order. While our products are printed-on-demand and, as such, we do not accept returns, we are committed to resolving any issues that may arise with your order. If you encounter any problems, please refer to our refund and return policy and reach out to our customer service team for assistance.
We want your order to meet your expectations, and we understand that errors can occur, even on our part. To ensure that your order is accurate, please take the following steps:
- Review your order information carefully before submitting it.
- Double-check the confirmation email you receive after placing your order for accuracy in spelling, names, and other customization options.
If you have any questions about personalization or any concerns before placing your order, please don’t hesitate to contact us at [email protected].
Order Modifications and Cancellations
We acknowledge that sometimes changes are needed. Orders can only be canceled or modified within 4 hours after being placed, as they are promptly sent into production after that point. Please reach out to our customer service team during this time frame if you need to make any changes or cancel your order.
We are here to ensure your shopping experience with vocec.us is as smooth and satisfying as possible, and we appreciate your understanding and cooperation. If you have any questions or require assistance, our customer service team is ready to support you.