Shipping policy

At vocec.us, we are committed to delivering your products in a timely and cost-effective manner. Please take a moment to familiarize yourself with our shipping policy, including rates, delivery times, and important information regarding shipping to various destinations.

Shipping Rates

Shipping costs vary depending on your shipping destination and the number of items in your order. Here’s a breakdown of our shipping rates:

United States:

  • First Item: $5.99
  • Additional Items: $4.99 each

Canada, UK, Germany, France:

  • All Products: $5.99 for the first item, $4.99 for each additional item
  • Canvas: $19.99 for the first item, $17.99 for each additional item
  • Blanket: $35.99 for the first item, $33.99 for each additional item

International Orders (Outside of Continental United States and European Union):

  • Flat Shipping Fee: $19.99

Order Processing

We process orders on business days, Monday through Friday. Orders are typically processed within 5-10 business days from the date of your order. Once processed, orders are shipped within one business day. Please note that we do not ship on weekends.

Estimated Delivery Times

Our estimated delivery times are as follows. Please be aware that these are approximate delivery times, and we cannot guarantee specific delivery dates:

  • Production Time: This is the time it takes for your order to move through our production queue and be produced. Our production timeline may vary daily based on order volume.

  • Shipping Time: This is the time from when your package is handed over to the delivery company until it reaches its destination.

  • Design Time: If your order is personalized or requires customization, it may take additional time for our designer to create your custom product. The duration of the design time depends on the complexity of the request.

Estimated Time of Arrival for Popular Products:

Product Production Time Shipping Time
Apparel 3-7 Business days 4-10 Business days
Ornament 2-4 Business days 4-10 Business days
Keychain 2-4 Business days 4-10 Business days
Mug 3-5 Business days 4-10 Business days
Blanket 1-3 Business days 4-10 Business days
Canvas 5-7 Business days 4-10 Business days
Poster 1-3 Business days 4-10 Business days
Tumbler 3-5 Business days 4-10 Business days
3D Classic Cap 2-6 Business days 4-10 Business days
Acrylic Plaque 1-3 Business days 4-10 Business days
Door Mats 2-4 Business days 4-10 Business days
Area Rug 1-2 Business days 4-10 Business days
Hawaiian Shirt 2-5 Business days 7-14 Business days
Necklace 3-5 Business days 3-6 Business days
Raglan Shirt 2-6 Business days 7-14 Business days
All Products (Canada, UK) 2-6 Business days 7-21 Business days

International Orders

For orders outside the USA, we use DHL international as the shipping carrier. Shipping times can vary and may take 2 to 6 weeks to arrive, depending on the destination. Shipments to Canada or the UK typically take 2-3 weeks.

Incorrect Address

Please ensure that all delivery information is accurate. Incorrect or incomplete information may require us to contact you to update the delivery details, which could cause delays in delivery. Customs clearance may also lead to additional delays.

Please Note:

  • The above time frames apply to orders within the USA with standard shipping.
  • While most orders are processed and shipped within the specified time frames, individual cases may vary due to unforeseen delivery bottlenecks with our suppliers and delivery companies.
  • Holiday shipping may experience delays during peak seasons.
  • International orders may require additional time for customs clearance, and we have no influence over this process.

At vocec.us, we strive to provide the best shopping experience, and we appreciate your understanding and patience if unexpected delays occur. Your satisfaction is our priority, and we are here to assist you with any shipping-related concerns.